Terms and conditions

Refund Policy / Refunds

Contact us or phone us 0418 267 166 regarding order cancellation, changes, refunds or replacements.

In accordance to Australian Consumer Law, we will provide a replacement or refund when required to do so. Due to the nature of our product we reserve the right to request photographs or return of product in question. Reason for return of product, when you are requesting a refund or replacement.

Delivery

Delivery cost is free around Brisbane areas (within 20km surrounding Brisbane area). Order delivery in 14 days from order date.

Fill in your postcode below to check if we deliver to your area if not please get in touch and let us know

Enter your Post Code here to check if your suburb is in our delivery area

 

PRIVACY POLICY

Privacy Statement

Farm Direct Meat Packs (herein referred to as FDMP) has a thorough commitment to your privacy and protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information.

It also sets out your rights in relation to accessing the personal information collected and held regarding you.

How your personal information is collected and used

FDMP collects your personal information only to enable us to conduct our business and/or services.  Any information collected will only be used in a lawful manner.

Using FDMP website

By using our website and agreeing to our policy your personal information is never used or given to a third party that could identify you as an individual and is only used anonymously to any third parties we have contracted to provide services on our website (or pay pal, eway payment services) and is done so in a protected manner.

Consent to use your personal information

Personal information will only be used for marketing purposes if you have either expressed or implied consent to do so.

Implied consent is assumed when signing up to use our website.

When registering or purchasing from FDMP you consent to FDMP using your information such as email address to provide you with offers and information regarding our products and services and will comply with the Spam Act 2003